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Privacy policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. TwentyTwo Real Estate adheres strictly to our legal duty to protect any personal information we collect from you.

You have the right to contact us in order to remove consent, to correct, or to erase your personal data at any time, where relevant. Any questions regarding this Policy and our privacy practices, and/or if you wish to request a copy of your personal information, a request should be sent via email to our Data Protection Officer:

TwentyTwo Real Estate identifies itself as a Data Controller under Data Protection law. You may lodge a complaint with the ICO in the event of TwentyTwo Real Estate’s non-compliance with applicable Data Protection law, or the relevant competent authority in your legal jurisdiction.

TwentyTwo Real Estate does not capture and store any personal information about individuals who access this web site, except where you voluntarily choose to give us your personal details via email, or by using an electronic form, or enquiring about any of our services.

In these circumstances, the personal information that you give us will only be used to provide the information or service you have requested. We do not carry out profiling nor perform any kind of automated decision-making about you.

If you give us your Personal Data, we will normally keep it for at least the minimum statutory period allowed, which in the case of financial records is 6 years. Please note that TwentyTwo Real Estate has a legal basis for retaining your personal data for contractual, legal and financial record keeping purposes.

TwentyTwo Real Estate will not give your data to any third parties unless required for the proper administration of your account and for the avoidance of doubt, will never give your personal details to third parties for marketing or other non-essential purposes.

We cannot absolutely guarantee the security of any information that you transmit to us via the internet and remind you that you do so at your own risk. All personal details- Personally Identifiable Information (PII)- are held on encrypted devices, protected with password protection which where possible is dual-factor authenticated.

TwentyTwo Real Estate is a cloud-enabled business, meaning that during the normal course of interacting with TwentyTwo Real Estate, your personal data may be stored outside of the EU. We only use Cloud services that have met the necessary standards such as ISO 27001 and the US-EU Privacy Shield to protect and store your data.

We automatically collect statistical data about usage patterns on our website. This information is not used to identify any individual. It is only collected to provide us with an understanding of the areas of interest on our site and kept only for as long as required for this purpose.

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